After that post ranting about Skoda I almost immediately got an Email from the customer service in Ahmedabad asking what the issue was. I wrote to them and told them of the problems I am facing. Looks like they are getting their act together. As I have said before I love the car, the mileage and everything else about the machine. Really hope they can work on the service angle. That way I am yet to find a maker who can top the service backup and the treatment of Maruti. No matter who you are they treat you well. The service engineers know what exactly to do and they serve the customer (and not themselves or their perks or whatever it is) and help them find a way to get things done that is easy on the customer's pocket. And in Skoda's case I really wish they can work on these issues and keep their customers happy, no matter who they are.
4 comments:
Oh!Yes.I fully second your views about the Maruti Service,in particular, the service standards of Maruti Service Masters in Ekkatuthaangal.From the time I bought the vehicle until the time I sold it off, it was nothing but pleasure in dealing with those people, both the customer service personnel and the service engineers.
Ha! That is a good turn around. Still, a typical Indian mentality. People do not do their work unless whacked!
Well done..
- Ram
Its always good to go for Indian cars that know the Indian roads..moreover the economy needs a boost when we decide to buy our home grown products with imported technology than the full fledged imported cars...that helps us too...moreover the midas touch of good services that coming these days with Indian Service Providers..good luck Chinmayi
Hey Skoda is a good company.Its a part of the Volkswagen Group Germany.Volkswagen is a company started by Hitler himself.Please don do some demarketing for Skoda cars.Hey Chin be responsible ok....
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